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Issue Analytics

Quickly find and fix mobile app issues

Deliver a world-class mobile app experience and stay on top of crashes and bugs.

  • Replay sessions to reproduce errors & bugs
  • Use alerts to never miss a critical issue
  • Install a lightweight SDK that won't slow performance
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Dashboard with list of crashed and replays

Crash analytics with
integrated session replay

  • Match crashes to sessions and replay the crashed sessions to understand the full picture behind crashes
  • Track crashed sessions and affected users in real time, and export the detailed crash logs
  • Set up crash alerts via our Slack integration and stay up-to-date with crashes in real time
Dashboard with statistics and list of crashes

UI freeze analytics

  • Capture UI freezes, and identify sessions and users impacted by UI issues
  • Filter UI freezes by the average duration of the freeze, first and last occurrence, OS, and device
  • Easily export the logs for each UI freeze and replay affected sessions in video format
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Handled exception
reporting

  • Keep track of handled issues and ensure that your app can deal with exceptional states without breaking the user journey
  • Identify screens where handled exceptions occur by using heatmaps and our screen flow analytics
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App logs

  • See every action a user takes from a technical perspective to understand what’s happening in the background
  • Troubleshoot issues that occur in the app at the exact moment it occurred
  • Identify the backend functioning and performance of your app
  • Currently only available for Native Android, Native iOS, React Native, Xamarin and Flutter frameworks

Expand your issue analytics findings & gain deep user insights

  • Icons of hands tapping a smartphone screen

    Screen flow mapping

    Review the journey of users who experienced crashes or UI freezes.

  • Icon of a smartphone with graph on the screen

    Screen heatmaps

    Review heatmaps for the screens where crashes and UI freezes occurred.

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    Session replays

    Rewatch the sessions of users who experienced crashes, UI freezes or handled exceptions.

  • Icon of a smartphone with tick mark on the screen

    Embedded event analytics

    Send custom events to UXCam, and find correlations between events and crashes. Rewatch specific events using session replays.

Integrate with multiple platforms
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Users love us

CUSTOMER STORIES
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If something goes wrong within the app, UXCam is the first port of call to understand what's going on. It is an integral part of our launch and live ops strategy.

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Daniel Tomlinson

Senior Analytics Manager, Costa coffee

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CUSTOMER STORIES
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Thanks to UXCam, we had a real light-bulb moment that led us to the key bottleneck where users struggled the most.

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Gaurav Jain

Lead Product Manager, Housing.com

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CUSTOMER STORIES
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UXCam helped us to find a hidden flaw with one of our new features. Within three days, we ran an experiment with a revamped design. The updates helped us double our sales after the release.

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Blake Johnson

Product Owner, Placemakers

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