Review the journey of users who experienced crashes or UI freezes.
Review heatmaps for the screens where crashes and UI freezes occurred.
Rewatch the sessions of users who experienced crashes, UI freezes or handled exceptions.
Send custom events to UXCam, and find correlations between events and crashes. Rewatch specific events using session replays.
If something goes wrong within the app, UXCam is the first port of call to understand what's going on. It is an integral part of our launch and live ops strategy.
Senior Analytics Manager, Costa coffee
Thanks to UXCam, we had a real light-bulb moment that led us to the key bottleneck where users struggled the most.
Lead Product Manager, Housing.com
UXCam helped us to find a hidden flaw with one of our new features. Within three days, we ran an experiment with a revamped design. The updates helped us double our sales after the release.
Product Owner, Placemakers