Thanks to Session Recording, we had a real light-bulb moment that led us to the key bottleneck where users struggled the most. We identified a potential opportunity for driving adoption.
If something goes wrong within the app, UXCam is the first port of call to understand what's going on. Playing a key role across multiple teams, UXCam is now an integral part of the launch and live ops strategy.
We wanted to make data-driven decisions on what content to push out next and evaluate how our instructors are doing. With UXCam, we get a holistic picture of the top performing content within the app and the instructors that drive the highest user engagement.
